Policies & agreements

The documents below govern your use of Vizbl's website, platform, viewers, APIs, SDKs and integrations. They apply to all users of services operated by Vizbl Systems, Inc.

1. Who this applies to

This Policy applies to any Customer that uploads, manages or publishes commercial product content to the Platform, including 3D models, AR assets, CAD-derived assets, product images, product data, dimensions, materials, finishes, logos, trademarks and product descriptions.

2. Rights to product content

You represent that you own, or have all rights, licenses and consents necessary to upload, host, render, distribute and publish each product asset you submit to Vizbl, including any embedded trademarks, copyrighted designs, photography or third-party materials.

3. Product, AR and 3D content accuracy

You are responsible for the accuracy, completeness and currency of every product representation generated, hosted or rendered through the Platform. This includes ensuring that 3D models, AR previews, dimensions, materials, finishes, packaging, certifications and product copy fairly reflect the physical product offered for sale.

If a product is changed, recalled, regulated or discontinued, you must promptly update or remove the corresponding Vizbl content.

4. Digital Asset Hosting and Extraction Risk

Important. Read this section carefully if you are uploading product imagery, 3D, AR or CAD-derived assets.

If you upload, submit, publish, display, advertise, or make available any product information, product images, 3D models, AR assets, CAD-derived assets, dimensions, materials, finishes, logos, trademarks, product appearances, catalog assets, or other product-related content through the Platform, you are solely responsible for determining whether such content is appropriate for upload, hosting, display, publication, advertising, customer-facing use, or commercial use.

You acknowledge that digital assets made available through online platforms, browsers, websites, AR viewers, 3D viewers, APIs, SDKs, e-commerce storefronts, or integrations may be accessible, viewable, downloadable, extractable, capturable, scraped, copied, reverse engineered, or otherwise obtained by end users or third parties with sufficient technical skill, even where technical, contractual, or platform restrictions are used.

Vizbl does not guarantee that your content, 3D models, AR assets, CAD-derived assets, product visualizations, previews, thumbnails, renderings, optimized files, converted files, or catalog assets will be protected from unauthorized viewing, copying, downloading, extraction, scraping, reverse engineering, capture, reproduction, or misuse.

You assume all risk associated with uploading, hosting, displaying, publishing, advertising, or otherwise making available such content or assets through the Platform.

5. Intellectual-property claims

If you receive a takedown notice or IP complaint about a Vizbl-rendered asset, notify Vizbl promptly. Vizbl will follow its Copyright & Trademark Policy.

6. Regulated and restricted goods

If you sell products that are subject to industry regulation — including children's products, electronics, medical devices, cosmetics, food contact materials or motorized vehicles — you remain solely responsible for compliance with the applicable regulations in every market where the content is published. Vizbl does not provide legal, regulatory or safety review.

7. Use of third-party brands and trademarks

You may not upload product content that infringes a third-party brand, trademark or trade dress. You may not use the Platform to imply endorsement, partnership or affiliation that does not exist.

8. Removal of professional content

Vizbl may remove or disable any professional content that, in our reasonable judgment, violates this Policy, the Terms, or applicable law, with or without prior notice.

9. Contact

Questions about this Policy should be sent to legal@vizbl.com.

Effective date: October 21, 2024 - Last updated: May 5, 2026 - Operator: Vizbl Systems, Inc.

Cookies on Vizbl

We use essential cookies to make this site work. We’d also like to set analytics and marketing cookies (e.g. to measure traffic and improve the site). We won’t set these unless you accept. View cookies.